Considerations That Will Benefit Your Medical Facility

The challenges in managing a medical facility are innumerable. Besides being sensitive, everything always seems to require a lot of attention. Daily, you deal with a diverse range of issues revolving around your staff, the patients, equipment and so forth. As a manager or owner of a medical facility, such issues may have led you to search for solutions alongside effective ways of improving the business. This article contains six factors you should consider to overcome some common challenges and make sound improvements to your facility, so keep reading!

Use quality medical equipment

This is where a lot of focus is necessary. Low-quality medical equipment can lead to poor treatment outcomes, increased malpractice claims and legal battles, high overall costs and so forth. In the long run, such issues can affect the number of people your facility attracts as well as the number of customers it retains. Therefore, you need to make several considerations when purchasing medical equipment to ensure you get high-quality equipment, such as electrocardiographs, surgical instruments, and BFW’s surgical headlights. In addition, you should ensure that they are durable and as advanced as they can be.

For instance, you need to make sure that your surgical lights adhere to the International Electrotechnical Commission’s (IEC) surgical lighting standards of temperature management and color temperature.

Mind your aesthetics

Most medical facilities focus so much on functionality. They make sure that their hospitals have electricity, a reliable backup system, clean, running water, and proper medical waste disposal. However, this is not enough; aesthetics matter. It pays when your hospital provides your patients with a warm and comfortable environment.

A prevalence report by the Federal University of Rio Grande showed that up to 60% of inpatients suffer from anxiety, among other common psychiatric disorders. This is because most of them fear medical results, injections, and contracting hospital-acquired infections. Making your hospital aesthetically appealing can boost your patients’ recovery process by reducing their anxiety and depression.

Therefore, consider adding fresh color to your walls with paint or wallpapers and improving the lighting. You can also install an aquarium, incorporate indoor potted flowers, and add cool lighting to the décor. These could make your facility preferable.

Employ highly qualified personnel

It is common knowledge that medical practitioners are some of the most learned professionals in the world. In addition to that, you should settle for employees who are more than book smart. Your facility needs ethical workers who not only enjoy their work, but stick to codes of conduct and rules. You should also ensure that your workers are frequently trained on emerging issues to make them dependable in emergency cases.

Furthermore, it would help if you kept your personnel highly motivated. You can achieve this by appreciating their work, improving appointment scheduling, and giving them good pay and days off. Motivating your staff is a good way to make them work more passionately, thus enhancing your facility’s service delivery.

Focus on customer relations

Hospitals are more than just treatment centers; they provide a social environment where people interact. Therefore, like any other business, your patients need to feel appreciated and understood, not just treated and discharged. Running your facility in a patient-centered approach makes it more hospitable.

To achieve this, you need to train your staff on essential communication skills ranging from simple greetings to breaking bad news. Your team members need to be good listeners who are careful about their patients’ needs. Your facility should offer clear communication with patients, especially when explaining diagnostics and treatment options.

Have a proper data center

A proper data collection and analysis department helps provide critical information on how to manage the institution properly. This can help you reduce errors that occur as a result of information mix-up. For example, you need to be aware of a drug scarcity situation as soon as it occurs as well as when purchases need to be made, and other critical issues like what feedback your patients give. You also need to have up-to-date medical records to reduce the chances of having a misdiagnosis and help you make timely follow-ups with your patients.

Give back to society

Every facility exists within a community. It is appropriate that your facility gets involved in community-based activities every once in a while to build credibility and trust. Activities your facility can organize or participate in include: getting involved in medical camps, partnering with NGOs to provide some medical services to the vulnerable, family fun days, and tree planting events.

Conclusion

So, if you’ve been looking for ideas on how to improve your medical facility you should consider updating your medical equipment, improving your aesthetics, employing highly qualified personnel, focusing on customer relations, establishing a proper data center, and giving back to society. These ideas may be all you need to achieve your desired results.

Presentations – Lessons Learned (at School)

In fact this article is a preparation for a next article on the same topic; one that is actually still due.

We are to absorb so much knowledge that we tend to forget what we have learned when we where still at school. Maybe you remember the time when you where asked to read out loud in front of the class.

“Period.”

This period is key. Not only when reading a text, but also when presenting the kind of material in front of a group of people. The technique is the same. You stop because the action has ended end you are stepping into a new area. The period is there to signal this for you as a reader, but in the presentation you are to use this as a pause to check whether your public (readers) is still with you. It serves as a turning point (or a hinge) to turn the past in to the future. The period shows what is done. Up to the next phrase or picture, unless…

Unless there is a problem. That is what you hope for giving a presentation (not always probably), but you would like to interact with the audience, because without feedback you cannot tell whether the story has landed safely.

If nobody argues, then you can continue.
The pause should also give you confidence knowing that what you are presenting is relevant and valuable and maybe passed to your audience.

Before we knew how to read properly, we forgot to wait for the traffic lights; we skipped the full stop and headed to the next sentence. But once we were confident in reading out loud we stopped, waiting for the next action.

We tend to forget these simple things from the past. Or maybe, when we forget to use a pause in the presentation, we are not confident enough.

Perhaps that is the first step before presenting the material – to gain faith in what we will offer.

© 2006 Hans Bool

PS: The article that is still due is part two of – Models that color your presentation. This has been quite a while. This brings me “lessons learnt” – do not pause too long.

6 Negotiating Steps Used By Effective Leaders!

In, my, over four decades, of involved, in, nearly, everything related to effectively, leading, from identifying and qualifying, to training, developing and consulting to thousands of actual, and/ or, potential leaders, to serving, personally, as a leader, on several occasions, I realize, how challenging it is, to be a good leader! Unfortunately, far – too – few, organizations, consistently, use, a well – considered, relevant, professionally – designed, leadership training program, and, even – fewer, are sufficiently trained, and prepared, in all the necessities, needed, to be a quality, reliable negotiator! With, that in mind, this article will attempt to, briefly, consider, examine, review, and discuss, 6 essential, negotiating steps, the most effective leaders, must use, effectively!

1. Know what you seek/ want/ need: Whether, it’s negotiating, for events, important contracts, or seeking a meeting – of – the – minds, for the greater good, if you hope to be a leader, you must, begin, knowing and identifying, what you seek, want, and need, and how your organization, might benefit, by keeping these, in – mind! How can anyone, effectively, negotiate, unless/ until, you understand, what is needed, perceived, wanted, and sought, by your group, and its constituents?

2. Consider options and alternatives, with an open – mind: One must realize, effective negotiations, occur, when two parties, decide, it makes sense, for them, to come to some agreements, based on a meeting – of – the – minds, for the greater good! To do so, one must consider, with an open – mind, a variety of potential options and alternatives, which might bring about desired/ desirable results!

3. Know your negotiating adversary’s goals, needs, etc: Before negotiating, it’s important to do your homework, and, better understand, what your adversary, needs, seeks, and wants! How can you find common ground, without doing this?

4. Effectively listen: Although, for most people, their favorite sound, is their own voice, quality leadership, and especially, negotiating, demands, prioritizing, listening, effectively, and discovering/ understanding things, from their perspectives, in order to proceed, consistently, with the ultimate degree of genuine empathy!

5. Common ground/ win – win: Many individuals, falsely, believe, the objective of negotiations is what they believe, is winning, and/ or, defeating, the other party! However, I have learned, and strongly believe, after over four – decades, and about a thousand negotiations, discovering common ground, and creating, circumstances/ results, where both sides, feel satisfied/ content, in a win – win negotiating, approach, is the needed mindset!

6. Meeting of the minds: The ultimate goal of any, quality negotiations, is bringing about, a genuine, meeting – of- the – minds, for the greater good!

If you hope to be a quality leader, learn, and pursue, being a meaningful, effective, professionally – prepared, negotiator! Are you up to these tasks?