Considerations That Will Benefit Your Medical Facility

The challenges in managing a medical facility are innumerable. Besides being sensitive, everything always seems to require a lot of attention. Daily, you deal with a diverse range of issues revolving around your staff, the patients, equipment and so forth. As a manager or owner of a medical facility, such issues may have led you to search for solutions alongside effective ways of improving the business. This article contains six factors you should consider to overcome some common challenges and make sound improvements to your facility, so keep reading!

Use quality medical equipment

This is where a lot of focus is necessary. Low-quality medical equipment can lead to poor treatment outcomes, increased malpractice claims and legal battles, high overall costs and so forth. In the long run, such issues can affect the number of people your facility attracts as well as the number of customers it retains. Therefore, you need to make several considerations when purchasing medical equipment to ensure you get high-quality equipment, such as electrocardiographs, surgical instruments, and BFW’s surgical headlights. In addition, you should ensure that they are durable and as advanced as they can be.

For instance, you need to make sure that your surgical lights adhere to the International Electrotechnical Commission’s (IEC) surgical lighting standards of temperature management and color temperature.

Mind your aesthetics

Most medical facilities focus so much on functionality. They make sure that their hospitals have electricity, a reliable backup system, clean, running water, and proper medical waste disposal. However, this is not enough; aesthetics matter. It pays when your hospital provides your patients with a warm and comfortable environment.

A prevalence report by the Federal University of Rio Grande showed that up to 60% of inpatients suffer from anxiety, among other common psychiatric disorders. This is because most of them fear medical results, injections, and contracting hospital-acquired infections. Making your hospital aesthetically appealing can boost your patients’ recovery process by reducing their anxiety and depression.

Therefore, consider adding fresh color to your walls with paint or wallpapers and improving the lighting. You can also install an aquarium, incorporate indoor potted flowers, and add cool lighting to the décor. These could make your facility preferable.

Employ highly qualified personnel

It is common knowledge that medical practitioners are some of the most learned professionals in the world. In addition to that, you should settle for employees who are more than book smart. Your facility needs ethical workers who not only enjoy their work, but stick to codes of conduct and rules. You should also ensure that your workers are frequently trained on emerging issues to make them dependable in emergency cases.

Furthermore, it would help if you kept your personnel highly motivated. You can achieve this by appreciating their work, improving appointment scheduling, and giving them good pay and days off. Motivating your staff is a good way to make them work more passionately, thus enhancing your facility’s service delivery.

Focus on customer relations

Hospitals are more than just treatment centers; they provide a social environment where people interact. Therefore, like any other business, your patients need to feel appreciated and understood, not just treated and discharged. Running your facility in a patient-centered approach makes it more hospitable.

To achieve this, you need to train your staff on essential communication skills ranging from simple greetings to breaking bad news. Your team members need to be good listeners who are careful about their patients’ needs. Your facility should offer clear communication with patients, especially when explaining diagnostics and treatment options.

Have a proper data center

A proper data collection and analysis department helps provide critical information on how to manage the institution properly. This can help you reduce errors that occur as a result of information mix-up. For example, you need to be aware of a drug scarcity situation as soon as it occurs as well as when purchases need to be made, and other critical issues like what feedback your patients give. You also need to have up-to-date medical records to reduce the chances of having a misdiagnosis and help you make timely follow-ups with your patients.

Give back to society

Every facility exists within a community. It is appropriate that your facility gets involved in community-based activities every once in a while to build credibility and trust. Activities your facility can organize or participate in include: getting involved in medical camps, partnering with NGOs to provide some medical services to the vulnerable, family fun days, and tree planting events.

Conclusion

So, if you’ve been looking for ideas on how to improve your medical facility you should consider updating your medical equipment, improving your aesthetics, employing highly qualified personnel, focusing on customer relations, establishing a proper data center, and giving back to society. These ideas may be all you need to achieve your desired results.

Christmas Present Crafts – Three Original Gifts For Kids To Make And Give

Are you looking for new Christmas crafts – something different? Here are three fresh ideas to get keep and your kids busy and creative.

Christmas Ornaments with Kids’ Photos

Your children will love giving these to their grandparents each year.

To make one, cut two identical stars from cardboard. Cut a hole the right size to frame your child’s photograph in the centre of one of them. Decorate the stars by painting them gold or silver and gluing on craft jewels and sequins. Use a black marker pen to write the year in the centre of the star that has no hole in it. Once the stars are dry, glue your child’s photo into its star frame. Arrange the two stars back-to-back, with the decorated sides facing out, and glue together. Punch a hole in the top and add a loop of silver or gold cord to hang it by.

Your home-made Christmas gifts will decorate the tree each year, and be treasured as your children grow up.

Christmas Candy Crafts

These make a wonderful Christmas gift for a family. Make cookies on sticks, like lollipops, and give them happy faces with candy. Here’s how:

Use any chocolate chip cookie recipe. Put balls of cookie dough onto non-stick baking paper on a baking tray, and poke a lollipop stick horizontally into each cookie before baking it. Once the cookies are cool, lift each one by its stick, dip it into melted chocolate and then coloured sprinkles to make the hair, and stick candy on with chocolate for the eyes and mouth. Wrap in small cellophane bags, one for each member of the family. Tie ribbons around the tops, and attach a gift tag with each person’s name. Delicious!

The Great Christmas Candy Chase

This Home-made Christmas gift will be a hit! It’s also a cool present to give a family.

Buy a large men’s shirt, preferably in bright red or green, from a second hand shop. Wash and dry it. Using a hot glue gun, glue wrapped lollies and candy about every 5cm (2 inches), all over it. Fold it, and wrap it up along with these instructions:

The Great Christmas Candy Chase: On Christmas Day, Dad needs to put this shirt on, shout, ‘Ho, Ho, Ho!’, and run away. This is the signal for all the kids to chase him and get the candy!”

If Dad isn’t fit now, he soon will be!

I hope you enjoy these new Christmas crafts, and the pleasure of those who receive your gifts. Happy Christmas!

Presentations: 14 Ways to Make Them Interesting

 They’ve come to hear you speak. Their time, like yours is precious. There were many other things they could have been doing. Instead, they chose to attend your presentation. In reality, they’ve entrusted you with their time – a precious gift. You therefore owe it to your audience to make it interesting, and to give them the stuff they came to hear.

So how do you grab your audience by the scruff of their necks right from the start and keep them riveted to your message through to the finish? You certainly need to attend to a lot more than just your content. You need to be purposeful in your preparation. By asking yourself these 14 key questions, at preparation stage, you will set yourself up for a presentation that is sure to keep them riveted:

1. Why did they come? They came to receive value specifically related to the topic you were billed to speak or present on. As a result of what you say, the best result for everyone is that something should happen. If nothing happens as a result of your presentation, then why did you bother? Be absolutely clear about your central message.

2. What did they come to hear? Whether it was the talk title, topic or product they came to hear about – that’s what you should give them. Not a whole lot of other stuff. The other stuff we mistake for value add is merely clutter. Go deep into the stuff they came to hear. 85% or more of your content should be only that.

3. How will they remember what I said? If you can link specific concepts or points to real life scenarios or stories, your point is more likely to be memorable. After 24 hours most people will only remember 1 or 2 key points anyway. Link your stories to those key points, and make sure that they remember the important stuff.

4. Is structure important? The structure of your content is more than important – it’s vital! Start by telling them what you’re going to be speaking about – it’s called setting up the topic. That way, they know they’re at the right place! Maintain a thread of logical order throughout your presentation so that it makes sense and is easy to follow. Wrap up neatly at the end. If you’re going to allow a question time, before the wrap up is the time for it. If you have the opportunity to record your rehearsal, play it back to ascertain whether the flow works. If you’re not sure, ask someone else’s opinion.

5. Are last minute changes advisable? Introducing a snippit of current news or up to date information immediately grabs people’s attention and can be a great addition to your presentation. Up to date information can be added a day or 2 before, and a news snippet can be added on the day. But avoid making far reaching changes a few hours before. You may confuse yourself completely!

6. Must I use humour? Light heartedness is preferable to a string of pre-planned jokes which can fall flat if not delivered properly. Humour gets people into a receptive mood and engages them – and spontaneous humour is easily the most effective. It is therefore important to get yourself into a relaxed, up-beat state of mind prior to your presentation.

7. Should I interact with the audience? Audience interaction is on the increase as the Silent and Boomer generations give way to the X & Y generations now taking over the marketplace, social space and audiences. These younger generations now expect interaction. In the future speakers or presenters who fail to interact with their audiences will become largely obsolete and irrelevant. The most common way of interaction is via questions. The presenter can ask the audience questions or invite questions from the audience. Increasingly, presenters will get the audience to interact with props, electronic gadgets and even television screens. If you develop the ability to respond to reactions or chirps from the audience, you will heighten audience interest and engagement. This also indicates that you’re relaxed and enjoying yourself.

8. Do I bang on too much? Waffling on and pontificating about the same thing is the quickest way to shift audience attention to the nearest mobile device within reach. Keep your points crisp, illustrate using stories or examples, then move on. It’s far more powerful to return to a key point to re-emphasize, several times if warranted, rather than going on continuously.

9. What kind of language do I use? In order to reach as many audience members as possible, simple is always the best. Except in rare cases, the vast majority of audience members use a vocabulary of less than 1500 words and simply won’t understand words outside of that range. It follows that too many “big” words will result in you losing that person completely. It’s important to note that the possibility exists that that was the very person you most wanted to influence!

10. What techniques can I use? My friend and fellow author Alan Stevens refers to the “rule of three” which creates a strong impact. For example you may say “regardless of wind, rain or blizzard, we will deliver on time”. In a political context, try this. “They have no clothes, they have no food, nor do they have shelter, but they are our countrymen and it is our duty to help them.” You can always slip one of those in somewhere. Another one is the technique of anaphora, where one repeats a phrase in a speech. Martin Luther King’s “I have a dream” is a great example of this.

11. Is tone of voice important? People may be attracted to attend a presentation to learn, but once they’re there, they also like to be entertained and informed. A warm, friendly, conversational tone will keep them engaged far better than preaching. Listen to a recording of your speech to help eliminate voice tone problems such as monotony or speaking too fast.

12. What about the visual aspect? A person can only focus their eyes on one place at a time. Preferably, that should be on you. Slide shows, unless used professionally and sparingly can be distracting and cause confusion. When planning your presentation be absolutely sure where you want the audience to be looking at any given time. Keeping them looking where they should be looking makes the presentation much more interesting for them. If various people are looking at different things at the same time, you have not got their focused attention. Distraction is therefore a major reason for presentation disconnect.

13. If I smile frequently will I be taken seriously? Paradoxically, yes you will! Friendliness makes you appear more charismatic and authentic and ensure that people warm to you. The smile is the big persuasion tool that wins over your audience. Use it lavishly, but at the appropriate times. Your default expression should be one of warmth.

14. Where should I be looking? You should not be looking at slides, the carpet, your shoes or the ceiling. Making eye contact with your audience creates a strong connection and makes your presentation much more engaging – and interesting. For a larger audience, looking at sections of the audience will do the trick.

There’s just one more thing, of course. You need to go through it a few times beforehand. That’s the bit we usually forget. Preparation without rehearsal is like an unserviced vehicle – it just doesn’t go very well. You only need a few failures for your confidence to plummet, so don’t do that to yourself. Make the time to rehearse. That means your other prep should be completed well in advance.

There is nothing like a well planned, riveting presentation to ensure that you get the result you planned.